Lost and Found Messages
Please know that when we kindly suggest taking a peek around the house, it's because we hope that's the quickest resolution to finishing your puzzle. But we have no issues taking responsibility and sending a replacement upon request. Thanks!
WooHoo Wall!Puzzles are our livelihood. When you're not satisfied, our reputation is on the line. So, we're always very grateful to those who write back to us with joy that their "escapee" has returned. It takes a kind and humble heart to admit that to us, and we appreciate you! We can't celebrate everybody who writes in, but here are some of the more recent emails we've received during Covid-19 (and a few others, for good measure).